Privacy Policy

Sewa Functional Medicine and all associated programs, courses, and businesses associated with this website and Ramandeep Ghumman will be collectively known as “SFM”

Sewa Functional Medicine (SFM) under TeleDoc Health LLC shares your concerns about privacy on the Internet. To better protect your privacy, SFM has provided this notice explaining its online information practices and the choices you can make about the way your information is collected and used. This Privacy Policy applies solely to the information that SFM collects on its website, www.sewaflowfunctionalmedicine.com, and does not apply to information that SFM may collect by any alternative means or media.

Collection and Use of Your Information

In the course of using the Website, SFM may ask users for their name, email address, postal address, mobile or other telephone number, and payment information, as well as other relevant information. In many cases, users choose the amount of information they supply. There may be instances in which some of the information that we ask users to provide is identified as mandatory and some as voluntary, such as when signing up for a class, a program or booking a service. In such cases, if users do not provide mandatory personal information for a particular activity, users will not be able to engage in that activity.

SFM may also collect certain information that is not personally identifiable when you visit many of our Web pages, such as the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, aggregate data about the number of visits to the Website, and/or aggregate data about the pages visited. Information gathered through the Website may be transferred, used, and stored in the United States and in foreign jurisdictions in which we, our agents, customers, and other users of the Website are located, and by accessing the Website, you consent to the transfer, use, and storage of your information in those jurisdictions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How SFM Uses the Information

Except as otherwise indicated, SFM uses the personally identifiable information (“Personal Information”) you provide about yourself:

(a) to process and fulfill your request for classes, courses, sessions, appointments, or products;
(b) to respond to any of your inquiries or questions about our products and/or services;
(c) for internal marketing purposes;
(d) to provide you with additional and updated information & materials;
(e) to offer you other materials and/or information that SFM believes may be of interest to you;
(f) to cooperate with government officials or parties in litigation under process of law, to prevent a crime, or as otherwise required by law;
(g) to protect the security or integrity of the Website;
(h) to protect against fraud, identity theft, or a threat of safety or destruction of property;
(i) to protect against legal liability;
(j) to process payment.

At some point, SFM may use the information that is not personally identifiable (“Aggregate Data”) to improve the design and content of the Website and to enable SFM to personalize your online experience. SFM may use the Aggregate Data to analyze Website usage as well as create services and/or products to fit your needs. SFM shall own such Aggregate Data and may maintain copies of such as part of its records.

In all cases, however, SFM’s agents, employees, and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, SFM encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. SFM will not use the Personal Information, except as outlined in this Privacy Policy, without your permission; provided, however, SFM shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive marketing materials or advertisements regarding SFM, please contact SFA in the manner identified in the “Opt-Out” section below.

Children

The Website is not intended for children under the age of 18. SFM does not knowingly collect personal information from users under 18 years of age. If SFM becomes aware that it has collected personal information from a user under 18 years of age, it will take steps to delete such information from its database.

California Online Privacy Protection Act Compliance

If you are a California resident and use our website or app, you are entitled to request certain information regarding our disclosure of certain “personal information” (as defined in California Civil Code Section 1798.83) to third parties for their direct marketing purposes. If you are a California resident and have provided us with personal information within the last year, you may make such a request by emailing us at [email protected] and typing “California Privacy Rights” in the subject line of the email.

Within 30 days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for such third parties direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. A request may be made no more than once per calendar year and we are not required to respond to requests made by means other than through the email address above.

Opt-Out

You may choose not to receive marketing materials or advertisements regarding SFM products by simply notifying SFM directly at [email protected] or at 1-847-807-1101. Upon receipt and processing of an “opt-out” request, SFM will, within a commercially reasonable amount of time, remove your information from any future unsolicited marketing communications and advertisements. Your request not to receive marketing materials or advertisements will not apply to the information that you request to receive.

Security, No Liability

SFM has implemented security measures to help protect against the risk of loss, misuse, and alteration of any information under SFM’s control. Nevertheless, such security measures may not prevent all loss, misuse, or alteration of information on the Website, and SFM is not responsible for any damages or liabilities relating to any such security failures. Although SFM makes reasonable efforts to safeguard the confidentiality of any visitor information collected, we shall have no liability for disclosure of any visitor information obtained due to errors in transmission or the unauthorized acts of third parties. Email is not a secure form of communication. Please do not send us your Social Security number, credit card number, or other personal information via email. Unfortunately, the transmission of information via the Internet or over mobile networks is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to and from our Website or over mobile networks; any transmission is at your own risk. You understand that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet. Furthermore, the Website may contain links to other websites that do not belong to SFM. SFM is not responsible for nor can SFM ensure the privacy practices or content of such other sites, and this Privacy Policy does not apply to those other websites.

IP Addresses and Cookies

Like other websites, SFM uses your IP address to help diagnose problems with SFM servers, to administer the Website, and for security purposes. “Cookies” are pieces of data sent from a Web server through a Web browser, which writes a file on your computer. This file enables a Web server to identify users that visit a site hosted by that server. SFM may use Cookies to identify you to the Website so that SFM can provide more customized information and services to you. In addition, the Website may contain advertisements that may contain Cookies. In general, if you choose, you can disable the use of Cookies by reviewing your browser’s preferences and options. Disabling the use of Cookies will make some portions of the Website inoperable.

Modification of Privacy Policy

SFM may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on the Website. Your continued viewing of or use of the Website following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

By using our services or opting into SMS communications, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Appointment and communication preferences

Health-Related Information

When applicable and permitted by law, we may collect health-related information necessary to provide functional medicine services. This information is handled in accordance with applicable privacy and healthcare regulations.

SMS Information

If you opt into our SMS program, we collect:

Your mobile phone number
Message interaction data (e.g., delivery confirmations, opt-out requests)

How We Use Your Information

We use your information to:

Provide healthcare and functional medicine services
Send appointment reminders, updates, and educational content
Communicate via SMS, email, or phone (with your consent)
Improve our services and patient experience
Comply with legal and regulatory obligations

SMS Communications

By opting into the SFM SMS program, you consent to receive text messages related to our services.

Message frequency varies
Message and data rates may apply
You may opt out at any time by texting “STOP”
For help, text “HELP” or contact us directly

We do not sell or share your SMS consent or phone number with third parties for marketing purposes.

Opt-Out

Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in operating our business (e.g., SMS platforms, scheduling tools)
When required by law or regulatory authorities
To protect the rights, safety, or property of SFM, Teledoc Health LLC, or our patients

All third parties are required to maintain the confidentiality and security of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take appropriate steps to reduce risks of unauthorized access, disclosure, or misuse.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections to inaccurate data
Withdraw consent for communications
Request deletion of certain information, subject to legal and medical record retention requirements

To exercise your rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.